Do you know someone who would benefit from having access to high-speed internet at home?

Wi-Fi hotspots go out for 3 weeks and have no grace period. If all hotspots are currently check-out you may place a request on the hotspot.

To check out a wifi hotspot, you must:

  • Be 18 or older and have an Albert Lea Public Library card
  • Have an Albert Lea Public Library account in good standing with a minimum of 6-month history

Directions for the T-Mobile Hotspot:

Turn on the hotspot by pressing and holding the Power Button until you see the dash light up.

  • You don’t need to use the plug or cord – they’re used to recharge the device.
  • Wait about a minute.

Note: If the lighted icons go dark, reactivate by briefly pressing the Power Button.

In the Wi-Fi settings of your computer or device, choose the hotspot network (NW) name and enter the hotspot password (PW) to connect.

 

 

 

 

 

 

 

 

 

Directions for the Verizon Hotspot:

Hotspot diagramDirections:

1). Turn on the hotspot.

  • Press and hold the Power Button.  (You don’t need to use the plug or cord – they’re used to recharge the device.)
  • Wait about 45 seconds for the device to move through several screens.  Note: If the screen goes blank, reactivate by briefly pressing the Power Button (do not hold down).

2). Navigate to the Wi-Fi Name/Password screen on hotspot dashboard using the Navigation Buttons.

  • Select with the Select Button.
  • The hotspot’s name and password will be displayed on the screen.

3). In the Wi-Fi settings of your computer or device, choose the hotspot name and enter the hotspot password.

Tips:

  • To get a good signal, always be in the same room as the hotspot device.
  • The screen is not a touchscreen. Use the buttons to navigate and select.
  • Charge the device fully before returning to the library.

Hotspot troubleshooting:

If you need help beyond the following, please call the library during business hours at 507-377-4350 or bring the hotspot to a circulation desk. It will be helpful if you are also able to bring the device that you are having difficulty connecting to the hotspot.

1). Hotspot will not turn on and screen stays dark

  • Attempt to charge using charging cord and plug in

2). Unable to connect device (laptop/tablet/smartphone) to hotspot

  • make sure you entering the network password correctly (for passwords the “O” is usually a “zero”
  • make sure your device is not on “Airplane mode”
  • confirm you are connecting to the correct network
  • make sure the hotspot is on. The hotspot will eventually turn itself on after a couple hours of non-use to preserve battery charge. (To make sure hotspot is on briefly press the Power Button to see if hotspot screen turns on.)

3). Device drops hotspot’s wifi signal

  • make sure the hotspot is on. The hotspot will eventually turn itself on after a couple hours of non-use to preserve battery charge. (To make sure hotspot is on briefly press the Power Button to see if hotspot screen turns on.)
  • have hotspot close/near-by your device. Make sure you have not left it in another room.

4). Hotspot is stuck on starting up screen

  • power off the hotspot for a minute and then turn back on.

5). Hotspot gets a poor signal

  • Place hotspot in a different location in the room, perhaps near a window. Brick and steel and sometimes other building materials may block signal.
  • Try hotspot at a higher location. Valleys or low-lying areas may affect signal strength.

6). Hotspot data speed is slow

  • Has 5 gigabytes (GB) or more of data been used during the current cycle on the hotspot? Throttling may occur.
  • It may be throttling that occurs during periods of high traffic on the network.
  • How is the signal? If you are getting a poor signal, this may decrease your speed for uploads and downloads.
    • During times of slow speed, activities such as browsing websites, checking email will be less affected than data-heavy activities such as watching videos or streaming music.

How to Connect to a Wi-Fi Network (In General):

The above links are not associated with the Albert Lea Public Library.